Terms and Conditions

Terms and Conditions for Gone West Productions

Introduction Welcome to Gone West Productions! These Terms and Conditions outline the rules and regulations for the use of our website, services, and content. By accessing or using our website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Intellectual Property Rights Unless otherwise stated, Gone West Productions and/or its licensors own the intellectual property rights for all content, materials, and media on this website. All intellectual property rights are reserved. You may access this material for personal use, subject to the restrictions set in these terms and conditions.

You must not:

Republish material from Gone West Productions without proper attribution.
Sell, rent, or sub-license material from Gone West Productions.
Reproduce, duplicate, or copy material for commercial purposes.
Redistribute content from Gone West Productions without permission.

Use of Services By using our website or services, you agree that:

You will not use our platform for any illegal or unauthorized purpose.
You will not attempt to gain unauthorized access to our systems or data.
You will not engage in any activity that could harm the functionality or security of our website.
Any content you submit to us (such as comments, messages, or media) does not infringe upon the rights of third parties.

We reserve the right to suspend or terminate access to our services for users who violate these terms.

User-Generated Content Certain parts of our website may allow users to submit or share content. By submitting content, you grant Gone West Productions a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute such content in connection with our business operations.

We reserve the right to monitor, edit, or remove any content that we deem inappropriate, offensive, or in violation of these Terms and Conditions.

Limitation of Liability Gone West Productions, its affiliates, and its employees will not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of the use or inability to use our services, even if we have been advised of the possibility of such damages.

We do not guarantee that our website or services will be error-free, uninterrupted, or free of harmful components such as viruses.

Third-Party Links Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites. Accessing third-party links is done at your own risk.

Privacy Policy Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data. By agreeing to these Terms and Conditions, you also agree to our Privacy Policy.

Termination We reserve the right to terminate or suspend access to our website and services, without prior notice, if you breach these Terms and Conditions.

Governing Law These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or related to these terms will be resolved exclusively in the courts of [Your Jurisdiction].

Changes to These Terms Gone West Productions reserves the right to modify or replace these Terms and Conditions at any time. We will notify users of any significant changes. Continued use of our services after changes take effect constitutes acceptance of the updated Terms and Conditions.

Contact Us If you have any questions or concerns about these Terms and Conditions, please contact us at [Your Contact Information].

Return and Refund Policy

Refund Policy for Gone West Productions

Overview At Gone West Productions, we strive to provide high-quality media services and products. If you are not satisfied with your purchase, we offer a refund policy subject to the conditions outlined below.

Eligibility for Refunds Refunds may be issued under the following conditions:

If a service or product is not delivered as described.
If there is a technical issue preventing access to purchased digital content that cannot be resolved.
If a cancellation request is made within the allowable timeframe specified below.

Non-Refundable Items Certain services and products are non-refundable, including but not limited to:

Completed and delivered media projects.
Digital downloads or streaming content once accessed.
Custom or personalized services where work has already begun.
Subscription-based services after the billing cycle has commenced.

Refund Request Process To request a refund, please follow these steps:

Contact us at [Your Contact Information] within 14 days of purchase with your order details.
Provide a detailed explanation of the issue or reason for your refund request.
Our team will review your request and may request additional information if necessary.
If approved, the refund will be processed within 7-10 business days to the original payment method.

Cancellations

Services may be canceled within 48 hours of booking for a full refund unless work has commenced.
Event-related services require a minimum of 7 days' notice for a refund, subject to a cancellation fee.

Late or Missing Refunds If you have not received a refund after the processing period, please:

Check with your bank or credit card provider, as processing times may vary.
Contact us if the issue persists after verifying with your financial institution.

Changes to this Policy Gone West Productions reserves the right to modify this refund policy at any time. Any changes will be updated on our website.

Contact Us If you have any questions or concerns regarding our refund policy, please reach out to us at Simms@gonewestproductions.com

Terms and Conditions

Return and Refund Policy

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